Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Please gamble only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to gamble online in New Zealand. Online pokies are strictly for adults only. If you are under the legal gambling age, please do not participate in any gambling activities.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Lying to family, friends, or others about the extent of your gambling
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when trying to cut down or quit
- Using gambling as a way to escape problems or negative emotions
- Neglecting work, school, family, or other important responsibilities
- Borrowing money or going into debt to fund gambling
- Experiencing relationship conflicts due to gambling
- Failed attempts to control or stop gambling
- Gambling with increasing amounts to achieve the same excitement
Self-Help Tools & Player Protection
Most licensed online casinos and pokies platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Cap the amount of money you're willing to lose in a session or day
- Reality Checks: Receive reminders about how long you've been playing
- Time-Out/Cool-Off Period: Temporarily suspend your account for a few hours or days
- Self-Exclusion: Permanently close your account and exclude yourself from gambling platforms
Use these tools proactively to stay in control of your gambling habits.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Problem Gambling Foundation NZ – Free counselling and support services
Phone: 0800 664 262 | Website: www.problemgambling.org.nz - Gamblers Anonymous NZ – Peer support and recovery meetings
Website: www.gamblersanonymous.org.nz
International Resources
- GamCare (United Kingdom) – Free, confidential support
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia) – Counselling and information
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) – Education and resources
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
Website: www.ncpgambling.org
If You Need Help
Seeking help for problem gambling is a sign of strength, not weakness. Whether you're concerned about your own gambling or worried about someone else, professional support is available and free in New Zealand.
Contact the Problem Gambling Foundation NZ today at 0800 664 262 or visit www.problemgambling.org.nz
Remember: gambling should always remain fun and under control. If it's not, please reach out for support.